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Rulebook · Decision or problem

The council has not made a decision yet, or is past a time limit

Nothing can be appealed until the council makes a decision. When a time limit passes, nothing happens automatically: a request is not treated as agreed or refused, and any plan stays as it is. The council still has to act. You can chase the council in writing, make a formal complaint, then go to the Ombudsman, or get legal advice about judicial review.

The High Court has said the time limits for assessments and plans are hard-edged legal duties, not duties to use best endeavours. The council need not meet a time limit only where meeting it is impractical for one of the reasons listed in the Regulations. Examples are exceptional personal circumstances, or the family being away from the area for 4 weeks or more. A shortage of staff is not one of the reasons. The council must still act as soon as practicable. Time limits for the parent or young person, such as the time to appeal an earlier decision, keep running.

Appeal right: this is not one of the matters that can be appealed to the SEND Tribunal (Children and Families Act 2014, s 51(2)). See the routes.

Ways to take this further

Listed in the order the rules give them. The order is not a ranking.

Type of rule
Law (Act or Regulations)This is the law, set by an Act of Parliament or by Regulations.
Rule id
issue.no_decision_yet
Rules version
england-2026.10
Law as at
30 September 2026

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